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Shipping Policy

Thank you for visiting and shopping with HQ Market Zone. The following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy


Shipment processing time

All orders are processed within 2-5 business days. The processing time is dependent on each individual wholesaler, which is included with his or her company bio.

If any particular wholesaler experiences high volume orders on a particular day, shipments may be delayed. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, the wholesaler(s) will contact you via email or telephone.
Shipping rates & delivery estimates (This info will correspond with each individual wholesaler)
Shipping charges for your order will be calculated and displayed at checkout.


* Overnight delivery is only available for orders with delivery addresses within the continental United States. Delivery delays can occasionally occur.


Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


Damages

HQ Inc. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the wholesaler(s) directly. Please save all packaging materials and damaged goods before filing a claim.


Returns Policy

In order to process a return or refund, please contact the wholesaler(s) directly.

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